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LTC My Bus Info |
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Welcome to
My Bus Info, London Transit's new real-time bus
schedule information service available anywhere, anytime by
phone and online. |
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By Phone |
Online |
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519-451-1347
LTC IVR
Real-Time Bus Schedule Information |
Real-Time Bus Monitor
LTC
WebWatch
Live Maps and Arrival Times |
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LTC IVR (Interactive Voice Recognition) service allows
you to get real-time schedule information anywhere, anytime by
phone. Simply
call the LTC IVR at 519-451-1347 and follow
the instructions for up-to-date schedule information. |
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Using the IVR Phone System |
Using Electronic
Maps |
| When contacting the LTC IVR, you will be prompted to select one of the following
options:
Option 1 - Next Arrival Times
The system will provide you with the
next three arrival times for your stop.
Option 2 - Future Arrival Times
The system will provide you with the
next three arrival times for your stop for a requested time in
the future.
Option 3 - Locate Stop by Landmark
The system will provide you with a bus stop
ID by requested landmark.
Option 5 - General Information
The system will provide you with general information on fares, service hours, LTC locations,
hours of service, and specialized transit.
Option 0 - Customer Service Rep
Pressing 0 or saying "Customer Service"
at any time will direct you to an LTC Customer Service
Representative.
*Finding your bus stop ID number:
Select Option 3 to find your bus
stop ID number using the IVR, or visit the
Routes and Schedules page
for printed lists by route. Bus stop IDs can also be found using
WebWatch
real-time maps and live arrival times. |
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The
Virtual Earth and
Google Map options allow you
to follow the real-time location of London
Transit buses currently on the road. Which one
you use will depend on web browser compatibility
and personal preference. Both options provide
similar functionality and similar features.
Click on
either option and you will be asked to select a
route from a drop down menu. If your browser is
incompatible, a message will display a list of
compatible browsers along with links to download
them. If you have a compatible browser
installed, a map will load displaying the route
you chose overlaid on an interactive map of the
city. All buses on that route will be shown at
their current location as a bus icon that will
change in real-time. If you click or hover over an
individual bus icon or stop, you will be given more
detailed information about that item.
Checking the
"Show Minor Stops" checkbox will highlight all
stops on the selected route on the map. Clicking
on or hovering the cursor over an individual stop
will provide its bus stop ID number. |
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Using Live Arrival
Times |
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The
Live Arrival Times option allows
you to retrieve up-to-date
information about bus arrival times.
Use the drop-down menus to select a
route, direction and stop. You
will be given the next three
real-time arrival
times and final destination for
that route based on live
data. Each stop location in the
drop-down list is followed by its
corresponding bus stop ID number.
The
Plain Text Arrival Times
option allows you to access
real-time bus arrival data in a text
reader-friendly format. Simply choose
from the options provided to advance
to the next option. You can use the
back button at any time to return to
the previous option. The next three
real-time
arrival times and final destination will be returned in
plain text. |
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