London
Transit appreciates questions and comments from the residents of our community. Please
help us serve you better by contacting us
by phone, in person, by mail or online.
LTC
Customer Service
Hours of Operation
CALL
519- 451-1347
For
trip planning, schedules,
lost items, comments & more.
Services at LTC Locations
Please
call (519) 451-1347 if the service you require is not listed
- LTC Photo Identification
- Monthly Pass Sales (until the 10th of each
month)
- Ticket Sales
- Ride Guides and Route Maps
- Trip Planning
Lost and Found
London Transit is not responsible for
items lost on its vehicles or property. It does however operate a
lost and found service for both valuable items and items of lesser
value.
Items of value are defined as:
cash, purses/wallets and contents, cameras, musical instruments,
jewellery (includes watches), and electronic equipment (cell phones,
computers, CD players, IPods). All other items are considered
items of lesser value.
Items of value are held for 14 days only. Inquiries for these can be made at
our main office at 450 Highbury Avenue North or by calling (519) 451-1340 ext
314. London Transit will attempt to contact owners of "items of
value"
when applicable information is included within the item.
Items of lesser value are held for 7 days only can be claimed by calling the
information line at (519) 451-1347 or by visiting our downtown office at 150
Dundas Street.
Contact for all lost items must be made by person or phone, i.e. inquiries made
through email or online will not get a response.
Remember to include as
much detailed information about your question or issue as
possible, as well as your name, contact information, and any
other details we may need in order to assist you. If you
require an immediate response, please include a phone number
as well.
