London Transit Commission

Conventional Transit

London Transit Facts
	- Over 22 million passengers per year	- Over 75 Garage and Maintenance Employees
	- Over 200 buses in fleet	- Over 350 Operators, Inspectors and Dispatchers
	- Over 2,190 bus stops	- Over 380 bus shelters

Accessible Transit

Some routes are designated "Accessible" and are shown with a

symbol. This means that every scheduled bus on the route will be a low-floor accessible bus. Designating a selected number of LTC regular service routes as accessible, means that we can now welcome new passengers who previously were unable to board our buses due to the existence of front steps and the absence of wheelchair and scooter securement facilities. The low floor bus creates greater opportunity for access to regular transit for many more people. Our Operators are trained to recognize the need for, offer and provide assistance when necessary within the boarding and securement areas of the bus.

As the London Transit fleet ages and is replaced all buses will be replaced with low floor accessible buses.

PASSENGERS SHOULD BE AWARE OF THE FOLLOWING SERVICE CHARACTERISTICS:

Passengers must be able to get themselves to and from the bus stop.
Crowded buses can occur in "rush hours", from 7:00-9:00am and 3:30-6:00pm Monday to Friday.
Occasionally mechanical problems may require temporarily replacing a bus with a non low-floor bus, this may mean a minor disruption of service.
Low floor buses have a maximum of two wheelchair/scooter securement areas.
ACCESSIBLE SERVICE IS NOT A REPLACEMENT FOR SPECIALIZED TRANSIT, NOR CAN SPACE BE RESERVED.

For further information please call 519-451-1347.

^ back to top

Transit Tips

For more complete information on using London Transit's conventional service, please see the publication "Get On Board". It is full of good information and illustrations aimed at introducing people to using our service.

Check your schedule or call 519-451-1347 before you go to the bus stop. Be at your bus stop a couple of minutes before your scheduled bus arrival.

Have your cash, ticket or pass ready. Remember Operators do not make change, exact fare is required.

Please make sure that you are at a bus stop, near the curb, and in plain view of the Operator. Avoid standing inside a shelter or doorway as the bus approaches because the Operator may not see you and could pass the stop.

Check the bus sign to ensure you are getting on the correct bus. If you are unsure, please tell the Operator exactly where you wish to go and ask for help.

When getting on or off the bus please use the hand rails especially if the bus is moving.

Ring the bell to get off. Most buses have a bell chord above the windows, some have a yellow push bar. Please give the Operator sufficient time to stop safely.

Walk to the back doors to get off. The Operator will activate the door. You must either step down onto the first step or gently push and hold the hand-bar to open the door. The door will close automatically after you have stepped off.

We request that if possible, buggies/strollers be folded for the comfort and convenience of all passengers.

^ back to top

Cherryhill Community Bus

The Cherryhill Community bus service is specially designed to serve the needs of seniors and persons with mobility challenges. Service is provided, where possible, to the doors of specified seniors residences, medical facilities and shopping centres. Vehicles are low-floor with no steps and full accessibility. For details of the routings, times available and pick-up and drop-off locations and conditions, please refer to the schedule or call 519-451-1347.

^ back to top

Transfers

LTC offers a 90 minute transfer providing unlimited travel in any direction, including return trips, subject to the following:

Transfers must be requested and obtained at time of first boarding.

Transfers will, upon request only, be issued by the Operator receiving cash or ticket fare only.

Transfers will not be issued to passengers boarding with a prepaid pass or with a previously issued transfer.

Transfers are valid on the day of issue only and will not be accepted beyond the time cut on the transfer.

Transfers can be used to board any London Transit bus, in service at any London Transit regular bus stop.

Transfers are provided for individual use only and are not to be assigned. The passing of a transfer to others, for payment or otherwise, is a chargeable offence and is strictly prohibited.

^ back to top

Community Safety

They’re in your neighbourhood…day and night…They help keep the transit system and the surrounding community safe…But they’re not the police. They’re the men and women who operate and maintain the LTC. And through the Transecure program, they’ve been life-savers and crime-busters, helping people when they most need it. It’s good to know they’re out there.

TRANSECURE

The program was developed to create awareness of the various safety features in place at London Transit. The program has been operating since February 1993 and has helped many people.

WHAT ARE THE SAFETY FEATURES?

Rider requested Courtesy Stops along LTC routes where safety permits.

Radio links to the police, through LTC Dispatch.

The offer of our buses as a safe haven for anyone requiring assistance.

Our drivers assist the Police and any other emergency services by reporting any suspicious or unusual activities.

DOES this program affect you? YES, it affects everyone in London. By keeping our eyes open and reporting anything suspicious or by responding quickly to emergency situations LONDON TRANSIT contributes to the high quality, safety and security of the community in London.

However you travel in London, TRANSECURE through LONDON TRANSIT may provide you with service when you least expect it but when you most need it.

^ back to top