CUSTOMER SERVICE
 
  By Telephone
  In Person
  Lost and Found
  Through the Mail
  Online
 
  ROUTES & SCHEDULES
 
  Schedules
  Interactive City Map
  Ride Guide Map
 
  FARES
 
  Exact Cash
  Tickets
  Passes
  Gift Certificates
 
  OUR SERVICES
 
  Conventional
  Specialized
 
  ABOUT LTC
 
  Commission Info
  Agendas & Minutes
  Employment
  Business Info
  Committees
  Publications
  Service Notes
 
Labour Issues

As of today, November 20, 2009 at 3:30 p.m., the London Transit Commission has not received a response to the November 17, 2009 request for a written confirmation of any revised proposal from the ATU Local 741.  Further, the London Transit Commission has not received a revised formal position through the provincial mediator.

 

As previously communicated, until such time as a revised written proposal or a formalized position through the mediator is received that can be assessed by the Commission, the last proposal on record from the ATU Local 741 stands at a 20.1% increase in wages and benefits.

 

The Commission strongly believes that any and all mediation discussion should take place in confidence between the parties.  As such, until such time as a revised formal position is received that warrants the restart of mediation talks, no further comment with respect to the process will be provided by London Transit to the media.

 

The Commission apologizes for the inconvenience caused by this service disruption and remains committed to reaching a fair and reasonable agreement.

Please note: Specialized transit services are not affected.

Suggested alternatives to taking transit may include carpooling with neighbours or colleagues, walking or biking (please visit the City of London website at www.london.ca to view biking trails).

Monthly Pass Holders

With respect to the monthly and semester pass holders, the appropriate arrangements will be made in regards to refund or credit due to the cessation of service. Further details will be provided once service has been restored.

London Transit Commission - New Website
Welcome to the new home of the official London Transit Commission website. All of our web pages are now located at http://www.ltconline.ca. You will be forwarded to this new address if you go to our old address, londontransit.ca, but please update your bookmarks at your earliest convenience.

NEW on ltconline.ca: WebWatch Real-Time Bus Monitor

We are proud to announce the Beta release of our new WebWatch Real-Time Bus Monitoring system. WebWatch is a new service that allows you to track London Transit bus service information live by GPS using real-time maps and up-to-the-minute estimated arrival times. Please note that since this is still a Beta ("trial" or "test") release, there may be a few technical issues, and we welcome your feedback on this new service.

To try our new WebWatch service, Click Here.

Implementation of New "Smart Bus Technology"
The installation of the new "Smart Bus Technology" (Automatic Vehicle Location Communication System) on our buses is well underway. The first phase of the installation of the new system is complete, and the second will be fully operational by Spring, 2009.

When fully installed, Smart Bus Technology will have the following features:

September 2008
- Automatic internal voice and visual announcements of next stop locations
- Automatic external voice announcements of route name, direction and destination
- More accurate tracking of bus locations (Global Positioning System technology)

Summer 2009
- Automatic on-street information signs with real time information for next buses

Fall 2009
- Interactive, telephone voice response with real time information for next buses
- Real time schedule information via website
- Automatic Passenger Counters on some buses
- Transit Signal Priority

For more information about Smart Bus Technology, please Click Here
Public Transit Tax Credit
Effective July 1, 2006, Canadians will be eligible to claim a 15.5% non-refundable tax credit on all transit passes of one month or longer duration for travel on public transit vehicles. For complete details, please Click Here